Privacy Policy

Welcome to Life Care Counselling Centre (“Life Care,” “we,” “our,” or “us”). We are committed to respecting your privacy and safeguarding your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal data when you access or use our website and counselling services.

1. Definitions

Company: Refers to Life Care Counselling Centre.
User: Refers to you, the individual using our website and services.
Website: Refers to https://lifecarecounselling.in/ and any associated web pages operated by us.
Professional Counsellor: Refers to therapists, counsellors, or mental health professionals authorized by Life Care to provide counselling services.

2. Nature of Services

Life Care Counselling Centre offers professional psychological counselling and wellness services to individuals and organizations. Our offerings include:

• Online and face-to-face counselling sessions with licensed professionals
• Psychological self-assessments and therapy tools
• Workshops, awareness programs, and educational webinars
• Self-help resources and informative articles available through our website
• Email and message-based appointment notifications or reminders

We reserve the right to update, modify, or discontinue our services at any time without prior notice.

3. Consent

By using our website and services, you consent to the collection, processing, and storage of your personal information as outlined in this Privacy Policy and in accordance with applicable data protection laws. You may withdraw your consent at any time by contacting us at support@lifecarecounselling.in. Please note that withdrawing consent may affect your ability to access certain features or services.

4. Information We Collect

We collect personal data necessary to deliver our services effectively, including:

• Identity Data: Name, age, and gender.
• Contact Data: Email address, phone number, and emergency contact information.
• Health Data: Details relevant to therapy or counselling, including psychological assessments or history voluntarily shared by you.
• Transaction Data: Payment details and billing information.
• Technical Data: IP address, browser type, and device information collected through cookies or analytics tools.

5. How We Collect Your Information

• Direct Interactions: Information you provide when registering, booking a session, or communicating with our counsellors or team.
• Automated Technologies: Data collected automatically through cookies and similar technologies when you visit our website.
• Third-Party Sources: Information obtained from trusted service providers or publicly available data (only where permitted by law).

6. Purpose of Data Collection

We use your personal data for the following purposes:

• To provide, manage, and improve our counselling services.
• To communicate with you regarding appointments, updates, or support.
• To personalize your experience and improve service quality through analytics.
• To process payments and manage administrative functions.
• To comply with legal or regulatory requirements.

7. Data Sharing

We may share your data only when necessary, and in accordance with applicable laws:

• With Counsellors: To enable therapy sessions or follow-ups.
• With Service Providers: Trusted partners who assist in processing payments, maintaining IT infrastructure, or delivering communication services.
• With Legal Authorities: When disclosure is required by law or to protect our rights, safety, or the safety of others.

We do not sell your personal data to any third party under any circumstances.

8. Data Security

We implement strict technical and organizational measures to protect your personal data from unauthorized access, alteration, or misuse. This includes encryption, secure hosting environments, and access control policies to safeguard sensitive information.

9. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or professional requirements. When your data is no longer needed, it is securely deleted or anonymized.

10. Your Rights

You have the right to:

• Access your personal data held by us.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data (subject to legal obligations).
• Withdraw consent or object to data processing.

To exercise these rights, please contact us at support@lifecarecounselling.in.

11. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect anonymous usage data. You may manage or disable cookies through your browser settings. However, disabling cookies may affect certain website functionalities.

12. Third-Party Links

Our website may contain links to third-party websites for your convenience. Please note that Life Care Counselling Centre is not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Children’s Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children. If you believe that a minor has provided us with personal data, please contact us immediately for removal.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business developments. Any significant updates will be posted on our website or communicated via email. Continued use of our services after updates indicates your acceptance of the revised policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

📧 support@lifecarecounselling.in
🌐 https://lifecarecounselling.in/

Your privacy is important to us. At Life Care Counselling Centre, we are dedicated to protecting your personal information and ensuring that your trust in our services is always respected.

Our Terms and Conditions has been updated on 07th November, 2025.